Privacy Policy

• Account Information: When you create an account, we collect your name, email address, mobile number, and optional profile information such as department or role within your organization.
• Usage Data: We automatically collect data on how you use HauntShift, including login timestamps, actions taken, device identifiers, and interaction logs.
• Technical Information: Your IP address, browser type, operating system, and device information may be automatically logged for performance, security, and analytics.
• Communications: If you contact us, submit an application, or opt in to SMS messaging, we may store your message content, contact information, and consent records to operate the Service and support your account.

• To operate, maintain, and improve the HauntShift platform.
• To authenticate user accounts and secure access.
• To send service-related messages such as confirmations, updates, schedule changes, and security alerts.
• To analyze usage patterns and improve platform performance and usability.
• To comply with legal obligations, enforce our Terms of Service, and protect HauntShift, our users, and partners.

HauntShift may use your mobile number to send transactional text messages about scheduling, staffing updates, operational alerts, and account notifications. Mobile numbers and SMS consent are not shared with or sold to third parties for marketing purposes.

• SMS messages are sent only to users who have explicitly opted in.
• Message frequency varies based on scheduling activity, staffing needs, operational alerts, and account events.
• Message and data rates may apply based on your wireless plan.
• Reply STOP to opt out and HELP for help.
• For support, contact support@hauntshift.com.

HauntShift uses Supabase for secure data hosting and authentication. Information is stored in encrypted databases with restricted access. We implement industry-standard security practices to prevent unauthorized access, loss, or misuse of data. No system can be guaranteed 100% secure, and you acknowledge that you use the Service at your own risk.

• We never sell or rent your personal information to third parties.
• We may share limited data with trusted service providers who assist in operations such as hosting, analytics, email delivery, and SMS delivery. These providers are bound by confidentiality obligations.
• We may disclose information if required by law, legal process, or to protect our rights, property, or safety.

HauntShift uses cookies and similar technologies to maintain your login session, remember preferences, and analyze traffic. You may adjust cookie settings in your browser, but some features may not function properly if cookies are disabled.

We retain data for as long as your account remains active or as needed to provide the Service. When an account is deleted, we may retain limited records for legitimate business purposes, including fraud prevention, consent tracking, and legal compliance. You may request deletion by contacting support@hauntshift.com.

• Access a copy of your personal information.
• Request correction of inaccurate or outdated data.
• Request deletion of your account and associated data.
• Opt out of SMS messages at any time by replying STOP.

To exercise your rights, contact support@hauntshift.com.

HauntShift is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has submitted data, we will delete it promptly.

HauntShift may include links to external websites or integrations with third-party platforms. We are not responsible for the content or privacy practices of these third parties. Review the privacy policies of any external services you access.

HauntShift is operated in the United States. If you access the Service from outside the U.S., you agree that your data may be transferred to and processed in the U.S. where privacy laws may differ from those in your jurisdiction.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of HauntShift after updates constitutes acceptance of the revised policy.

For questions or privacy-related requests, contact:
HauntShift
support@hauntshift.com
www.hauntshift.com