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Terms of Service

Effective Date: April 18, 2026

Welcome to HauntShift ("we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of the HauntShift website, applications, and related services (collectively, the "Service"). By accessing or using HauntShift, you agree to be bound by these Terms and our Privacy Policy.

1. Overview

HauntShift is a digital platform built for haunted attraction and event organizations to manage staff scheduling, communication, attendance, and performance tracking.

2. Eligibility

  • Users must be at least 18 years old or have guardian consent.
  • Users must have authority to agree to these Terms on behalf of themselves or their organization.
  • All registration details must be accurate and kept up to date.

3. Accounts and Security

Users are responsible for maintaining the confidentiality of their login credentials and all activity under their account. HauntShift may suspend or terminate accounts involved in unauthorized access or misuse.

4. Acceptable Use

You agree not to:

  • Use HauntShift for unlawful, harmful, or deceptive activity.
  • Upload or distribute viruses, bots, or malicious code.
  • Attempt to access data belonging to other users or organizations.
  • Disrupt, interfere with, or overload the Service.

5. Data Ownership and Privacy

You retain ownership of your data. By using HauntShift, you grant us a limited license to store and process data solely to operate and improve the Service. For details, see our Privacy Policy.

6. Intellectual Property

All HauntShift trademarks, software, designs, and content are owned by HauntShift or its licensors. Unauthorized reproduction, distribution, or reverse-engineering is prohibited.

7. Subscriptions and Payments

Certain features require a paid plan. Payment terms, billing cycles, and cancellations will be displayed at checkout. Payments are generally non-refundable unless required by law.

8. Termination

HauntShift may suspend or terminate your access at any time for violations of these Terms. You may also request termination by emailing support@hauntshift.com.

8A. SMS Messaging Terms

  • By providing your phone number and opting in, you consent to receive transactional text messages from HauntShift and your organization regarding scheduling, staffing updates, operational alerts, and account notifications.
  • Consent to receive text messages is not a condition of purchase.
  • Message frequency varies based on your account activity and organization settings.
  • Message and data rates may apply according to your carrier plan.
  • Reply STOP to opt out and HELP for help.
  • Carrier delivery is not guaranteed and delays may occur.
  • For assistance, contact support@hauntshift.com.

9. Disclaimers

The Service is provided "as is" and "as available." HauntShift does not guarantee uninterrupted operation or error-free functionality.

10. Limitation of Liability

HauntShift and its affiliates are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service.

11. Indemnification

You agree to indemnify and hold harmless HauntShift, its officers, and partners from any claim or loss resulting from your use of the Service or violation of these Terms.

12. Modifications

We may revise these Terms at any time. Updates will be posted with a new effective date. Continued use after changes means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania.

14. Contact

For questions, contact:
HauntShift
support@hauntshift.com
www.hauntshift.com